Privacy Policy

Website: https://gomediaofficial.com/

Owned & Operated by: GOMEDIA TECHNOLOGY COMPANY LIMITED

Last Updated: 20 January 2026

1. Overview

This Privacy Policy explains how GOMEDIA TECHNOLOGY COMPANY LIMITED ("GOMEDIA TECHNOLOGY", "GoMedia", "we", "us", or "our") collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

This Policy applies to all users of our website, landing pages, platforms, tools, and services available at https://gomediaofficial.com/. By accessing or using our services, you acknowledge that you have read, understood, and agreed to the practices described in this Policy.

2. Types of Personal Data Collected

We may collect, use, and process the following categories of Personal Data where reasonably necessary:

a. Contact & Property Information

Full name

Email address

Phone number

Mailing address

Property address, property type, and related property details

b. Personal Attributes

Occupation

Education level

Income range or affordability indicators (where voluntarily provided)

c. Identity Information

NRIC or Passport number

Date of birth

(Collected only where required for identity verification or legal compliance)

d. Financial Information

Indicative financial circumstances

Transaction-related data relevant to valuation or service delivery

e. Communications

Emails, messages, and enquiry submissions

Call recordings, voice or video interactions (for quality assurance and training)

Images or documents voluntarily provided

f. Technical & Usage Data

IP address

Device identifiers

Browser type and operating system

Pages visited, session duration, and interaction behavior

g. Feedback & Preferences

Survey responses

User feedback

Marketing and communication preferences

h. Other Necessary Information

Any additional data required to provide our services or comply with applicable laws and regulations.

3. How We Collect Your Personal Data

We may collect your Personal Data through the following methods:

When you submit forms, calculators, or valuation requests on our website

When you register for or use our tools, platforms, or services

When you communicate with our customer support team or representatives

When you opt in to receive marketing communications or newsletters

When your details are provided by authorised third parties or referrals

Automatically through cookies, pixels, and analytics tools when you visit our website

4. Purpose of Collection, Use, and Disclosure

Your Personal Data may be collected, used, and disclosed for the following purposes:

Enabling and optimising your use of our home valuation tools and digital services

Providing personalised features and an improved browsing experience

Responding to enquiries, requests, or feedback

Conducting identity, property, or eligibility verification where required

Performing analytics, research, and service improvement initiatives

Managing internal operations, audits, risk management, and regulatory compliance

Communicating with you regarding updates, promotions, newsletters, or events (with consent)

Quality assurance, staff training, and performance evaluation

5. Direct Marketing & Consent

With your consent, we may contact you via email, phone calls, messages, or newsletters to share information about our services, offers, or events.

You may withdraw your consent at any time by:

Clicking the "unsubscribe" link in our marketing emails, or

Contacting our Data Protection Officer (DPO) using the details below

Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal.

6. Disclosure of Personal Data

We may disclose your Personal Data to the following parties, where necessary:

Internal teams within GOMEDIA TECHNOLOGY COMPANY LIMITED

Affiliates, partners, or collaborators supporting service delivery

Professional advisers such as consultants, auditors, or legal counsel

Technology, hosting, analytics, and platform service providers

Government authorities, regulators, or law enforcement agencies when required by law

Successors or assignees in the event of corporate restructuring, merger, or sale

All third parties are contractually required to keep your Personal Data confidential and secure.

7. Cookies & Tracking Technologies

We use cookies, pixel tags, and similar tracking technologies to:

Ensure proper website functionality and session continuity

Analyse traffic patterns and user behaviour

Improve website performance and user experience

Support marketing analytics, remarketing, and advertising campaigns

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

8. Your Rights Under PDPA

Subject to applicable laws, you have the right to:

Request access to your Personal Data

Request correction of inaccurate or outdated information

Withdraw consent for specific processing activities

Withdraw consent for marketing communications

Lodge a complaint or exercise other rights provided under the PDPA

Requests may be subject to verification and administrative requirements as permitted by law.

9. Data Retention & Security

We retain your Personal Data only for as long as it is necessary to fulfil the purposes for which it was collected or as required by law.

When no longer required, Personal Data will be securely deleted or anonymised. We implement reasonable administrative, technical, and physical safeguards to protect your information; however, no system can guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. Any updates will be published on this page with a revised "Last Updated" date.

Your continued use of our website or services after such updates constitutes acceptance of the revised Policy.

11. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of such websites and encourage you to review their privacy policies independently.

12. Governing Law & Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising in connection with this Policy shall be subject to the non-exclusive jurisdiction of the courts of Singapore.

13. Contact – Data Protection Officer (DPO)

If you have any questions, requests, complaints, or wish to exercise your data protection rights, please contact our Data Protection Officer:

Phone: +84 794 986 579

Address: 231 Độc Lập, Phường Tân Phú, Quận Tân Phú, TP. Hồ Chí Minh, Vietnam